PHOTO CARE

How to download, print, and secure your images.

ACCESSING YOUR GALLERY

Your photo gallery has its own unique web address and password. This is delivered to the email you provided in your initial questionnaire, or the email we’ve used to be in contact. The web address can also be typed into your internet browser, or you can find your gallery here. Please contact me for a new gallery email and/or password if needed.

SHARING YOUR GALLERY

You’re welcome to share your gallery with loved ones. Doing so will give them access to view, download, and print your photos. Please only share your gallery with individuals who you trust having full access to your images. If you would like to share some but not all images, ask me about creating a custom gallery.

I kindly ask that you NOT share your gallery with wedding vendors. I create custom galleries for vendors that you will pre-approve. This allows me to respect your privacy by limiting their access and only sharing what is needed and appropriate. Vendors also need instruction on how to properly download, post, and advertise with photographs without violating copyright law.

STORING YOUR IMAGES

Please download all high resolution images immediately and create multiple backups. The general rule for file storage is to have one physical and 2+ online backups for redundancy.

I’m legally and contractually obligated to store your gallery for 365 days after your delivery date. After that time I am not legally or contractually obligated to continue providing gallery access or storing the delivered images. I cannot stress how necessary it is to create your own physical AND online backups of your high resolution photographs.

With all of this said, I do currently save and secure every session and wedding I’ve delivered over the past 10+ years. My backups are both physical and online for redundancy and safety. However, technology is known to fail over time and errors may occur. I do not promise to indefinitely store delivered client images. This is the client’s responsibility. You are welcome to contact me for future access to your images but I cannot guarantee they will continue to be stored.

Sites such as Google, Microsoft, Apple, etc., have free and low cost subscription services. Physical hard drives are known to corrupt over time and are not the sole recommended storage solution.

ALBUMS & PRINT BOXES

This is the perfect time to create products of your session or wedding! I currently offer a variety of products such as heirloom photo albums and a variety of linen, glass, or wooden print boxes. I currently fulfill these products through high quality album binders and professionals. I will soon outsource many of these products to my new company, West Keepsake Co.

Please contact me for product pricing, information, and example photos.

DOWNLOADING YOUR GALLERY

You may download your images anytime either individually and/or in bulk by section. You can also create a “favorites” gallery by clicking the heart icon, and dowload those images individually and/or in bulk. Different mobile and desktop devices will download images differently. Please view this support article for more detailed instruction. You’re welcome to reach out if you’re having difficulties downloading images. Refrain from taking screenshots of your images. Download low-resolution files for phone storage and social media posts. Download high-resolution files for printing and long term storage.

POSTING ON SOCIAL MEDIA

Please share your images! My recommendation is to download and post the low-resolution version of the image you’re sharing. Please refrain from editing and cropping in so that the highest quality image is being posted. If you’re posting a series of photographs, please reposition the images so you can frame them better than the auto crop/framing that social media applies. Don’t forget to tag your vendors (photographer, venue, hair/makeup artist, florist, videographer, etc.,) so we can celebrate your wedding with you. It also helps us be seen by your friends and family so we can hopefully continue working with great couples like you.

PRINTING YOUR IMAGES

Please print your images! Creating physical prints and products can be a fun way to continue remembering and celebrating this time of your life.

The easiest way to print your images is directly through your official wedding gallery. The print lab is professional grade and you’re guaranteed high quality archival prints, papers, and products.

You’re welcome to download and print through a consumer lab of your choice. Consider the lab you choose carefully and you’re welcome to contact me for lab advice. Consumer level labs will have lower quality paper, inks, and may not be as archival as a professional print lab.

You’re welcome to create custom, specialty prints or rush orders directly through me.

PUBLISHING YOUR IMAGES

Please contact me directly if you’re interested in having your session or wedding submitted for publication! There are a variety of local and international publications that accept photos for online and/or printed publication. The chance of having your session or wedding accepted and published is higher if your wedding planner or photographer is the one to submit.

REVIEW YOUR VENDORS

Positive Google reviews mean the absolute world to me. If you had a great experience, I would really appreciate a Google review detailing what you enjoyed. It can be as short and sweet or lengthy as you would like. You can share a handful of favorite images or just share words. This helps me continue working for wonderful couples like you who value photography and the type of experience I provide.